Questions, answered

Yes, by default. Keeping it lets us use it for real and answer viewer questions later. If you need it back, especially for higher-value items, ask about a return. We ship it once filming wraps and you cover the shipping.

You ship the product to us at your cost. We send our address after we've confirmed it's a fit, so please don't ship anything before you hear from us.

[List the categories you don't take, for example supplements, adult products or weapons.] If you're not sure, send us the link and we'll tell you.

We can't promise that. Every review is our honest opinion, which is why viewers trust them. If something about your product doesn't hold up, we'll talk to you before anything is posted.

Every paid video is labeled as sponsored, using each platform's paid-partnership tools and a clear note in the caption.

We post it to our Amazon storefront and tag it to your listing. Amazon reviews each video and decides whether and where it appears, so we can't guarantee placement on your product page.

Yes, with the usage rights add-on. For [+$150] per video you get the edited file and can run it in your ads, on your listing and on your social accounts for 12 months.

Amazon videos and social shorts are ready [X] days after the product arrives. YouTube reviews take [X] weeks, because we use the product for a while before filming.

For [X] or more videos, or several products at once, get in touch and we'll put together a quote.